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Our goal is your complete satisfaction! If we have not delighted you, all unworn, unwashed or defective merchandise may be exchanged for FREE within 30 days of purchase (excludes items shipped directly from 3rd party brands, items purchased through Amazon or using PayPal). We are happy to process a FREE exchange for a new size, color, or different item.

If you would prefer to return the item, all unworn, unwashed or defective merchandise can be returned within 90 days of purchase for a refund of the purchase price (excluding shipping and prepaid return label charges). For Returns made after 90 days we will issue a gift card equal to the purchase price (less shipping and prepaid label charges) that can be used toward a future purchase. **All international orders are final after 90 days.**

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*Here’s how to use your promo code to get an extra 20% off your highest-priced item + an extra 30% off your 2nd highest-priced item when you buy 3 or more items + an extra 40% off your 3rd highest-priced item when you buy 5 or more items: 1. Place one or more eligible items into your shopping bag. 2. Type the promo code FBFALL2016 into the promotion code box at checkout, then click apply. 3. The discount will automatically be applied to your order, if eligible. 4. Continue shopping or begin checkout. Promo code restrictions: For online use only. Not applicable to catalog orders. Offer applies to merchandise subtotal only. Discount taken at checkout with coupon FBFALL2016. Not applicable on shipping, handling or taxes. Offer Excludes items shipped directly from a 3rd party brand, Goddess, Elila, ellos, LeMystere, Skechers, GemAvenue, Grenier, Palm Beach Jewelry, Reebok, Lunaire, HushPuppies, ShoeBuy, Alight, Aerosoles, Angelique, Bali, City Chic, EasySpirit, Igigi, Kiyonna, National Brands, Pisarro Nights, SWAK, swimsuitsforall, Sydney'sCloset, Torrid, Ulla Popken, Violeta by Mango, Fashion to Figure, giftcards, e-giftcards, bags, fragrances, home, clearance. Returns will be credited at the discounted purchase price. Cannot be combined with any other offer. Expires at 11:59pm PT on 10/2/16.